Privacy Policy

Last updated: May 6, 2026

Welcome to Renncora. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app and services.

01

Information We Collect

We collect the following types of information:

Account & Identity Information

  • ›Full name and username
  • ›Email address and phone number
  • ›Date of birth (to verify age eligibility)
  • ›Profile picture

Authentication Data

  • ›Google Sign-In credentials or email/password authentication

Financial & Reward Information

  • ›Bank account details (collected only when you choose to cash out your coin rewards)
  • ›Coin balance and transaction history (earned through referrals, redeemed as cash)
  • ›Referral activity records

User-Generated Content

  • ›Videos and short-form content you upload
  • ›Livestreams you broadcast or participate in
  • ›Comments, reactions, and messages you send
  • ›Quiz responses during live stream games

Usage & Device Information

  • ›Device type, operating system, and app version
  • ›IP address and general location (country/region level)
  • ›In-app activity and feature usage patterns
02

How We Use Your Information

  • ›Create and manage your Renncora account
  • ›Authenticate your identity securely
  • ›Enable video uploads, live streaming, and real-time features
  • ›Operate the coin reward system and process cash-out requests to your bank account
  • ›Track referral activity and credit earned coins
  • ›Facilitate direct messaging and community interaction
  • ›Improve app performance, features, and user experience
  • ›Send account-related notifications and service updates
  • ›Detect and prevent fraud or misuse
  • ›Comply with applicable legal obligations
03

Financial Data & Coin Rewards

Renncora operates a coin-based reward system. Users earn coins through referrals and may redeem them for cash payments via bank transfer.

  • ›Bank account details are collected solely for processing cash-out requests
  • ›This information is stored securely and is never sold or shared with third parties, except with payment processors required to complete the transaction
  • ›Coin balances, referral records, and transaction history are stored on our secure servers
  • ›You are responsible for ensuring your bank details are accurate before submitting a cash-out request
04

User-Generated Content

When you upload videos, go live, comment, or interact on Renncora, that content may be visible to other users depending on your privacy settings. We store this content on our servers and may use it to improve recommendation systems and platform features.

05

Third-Party Services

We use trusted third-party services to operate our platform. These services process certain data according to their own privacy policies:

  • ›Google / Firebase — authentication, database, and storage
  • ›LiveKit — real-time video and audio streaming infrastructure
  • ›Cloudflare — content delivery and performance optimization
  • ›Payment Processors — for processing coin cash-out payments
06

Data Sharing

We do not sell your personal information. We only share your data:

  • ›With service providers who help us operate the platform (under strict data processing agreements)
  • ›With payment processors, solely to complete cash-out transactions
  • ›When required by law, regulation, or valid legal process
  • ›To protect the rights, safety, or property of Renncora or our users
07

Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for fraud prevention purposes.

08

Your Rights

Depending on your location, you may have the right to:

  • ›Access the personal data we hold about you
  • ›Request correction of inaccurate data
  • ›Request deletion of your account and associated data
  • ›Withdraw consent for certain data processing activities
  • ›Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@renncora.com

09

Cookies

Our web experience uses cookies to improve functionality and personalize your experience. You can disable cookies in your browser settings, though this may affect some features.

10

Data Security

We use industry-standard security measures to protect your data, including encrypted storage and secure transmission protocols. However, no system is entirely secure, and we cannot guarantee absolute security.

11

Children's Privacy

Renncora is intended for users aged 16 and older. We do not knowingly collect personal information from anyone under 16. If we discover that a user under 16 has created an account, we will delete their data promptly. If you believe a minor has registered, please contact us immediately.

12

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top and notify you through the app or via email for significant changes.

13

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: support@renncora.com